PAST PROJECTS: ARCHITECTURE
PAST PROJECTS: ARCHITECTURE
TELUS faced a unique situation because they not only need complex Event Management for their own organization, but they also need it for some of their business customers. This proof-of-concept (POC) project required a lot of initial planning, design, and education on what ServiceNow can truly do for an organization. After three months, TELUS had a working Event Management solution that met every requirement they asked for in the POC. This project was an excellent showcase of what can be done when both client and consultant work closely together and focus on achieving the same goals.
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